Returns & Refunds
8.1 The Buyer may cancel any order for Goods for any reason up to the point of dispatch and any payments made by the Buyer shall be refunded in full within 14 days.
The Buyer may cancel any Contract for Services at any time before receiving a tracking number is made and any payments made by the Buyer shall be refunded in full within 14 days.
If, however, the Supplier starts to perform its side of the Contract with the agreement of the Buyer before the Buyer exercises this right to cancel, the right to cancel is lost.
8.2 Where a claim of defect or damage is made, all Goods have a 100% money-back guarantee.
The Buyer shall be entitled to a replacement or a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective and/or need to be returned.
8.3 The seller reserves the right to refuse refunds if the buyer does not provide an accurate shipping address and valid domestic phone number (a mobile number with +48 country code).
Couriers must be provided with a valid number to ensure fulfillment success.
8.4 In addition, Steak Club enforces a 100% satisfaction guarantee. If the Buyer is for any reason unhappy with their order, the Buyer will be fully refunded within 30 days.
8.5 Steak Club reserves the right to deny Goods & Services at it’s own discretion. This is to prevent abuse of our Return policy.
8.6 If for any reason there is something wrong with your order please write on Whatsapp to +48 664 922 224 or e-mail us at firstname.lastname@example.org